Introduction to Aston Professional Services

At Aston we realise that investing in the right graphics technology can be mission critical - and we also know that reliable backing from a strong, knowledgeable, team can be equally important. From the moment you begin conducting business with Aston you will be assigned an Account Manager and a Care Manager - two professionals who will work closely with you to understand your needs and requirements, and then ensure we completely fulfil them in a timely manner.

Your account manager will handle all commercial dealings, while your Care Manager will know your project inside and out from a technical perspective.

Our entire staff are here to help you...

Although these two individuals will be your prime Aston contacts, you'll find that every member of the Aston team has a refreshing willingness to help.  We view relationships in the long term, more client partnerships than customer dealings, and we focus on making everything as smooth and seamless as possible, no matter your project's complexity.

Aston Broadcast is part of the Softel Group of companies and as such is proud to be able to offer a range of professional service functions.  These include:

  • Solution design and architecture (including custom partnering and system integration)
  • Bespoke software and hardware development and engineering
  • Technical and operational training programs
  • Strategic and tactical consultancy
  • Commissioning (in-house and on-site)
  • Installation by certified engineering teams
  • Data management and data integration
  • Technical document authoring
  • Project Management

Does Aston Broadcast offer post-sales system support?

Absolutely! Aston is proud to have a very well-regarded team of engineers dedicated to offering valuable "professional services" - both pre and post sale.

What support and maintenance packages are available?

Please contact your account manager who will be able to elaborate on the various care products available to you and will tailor the offering to your exact needs.

Why choose "Care" through Aston Professional Services

  • To ensure you maximise on your investment
  • To gain access to expert "Aston Certified Engineers"
  • To keep current with industry trends and product enhancements
  • As insurance - we'll be here to help when you need us most!
  • To gain access to favourable pricing and discounts available only to our valued Care customers